|There are a number of challenges in the WiFi space in regards to monitoring the network.
While tools like Cisco Prime and Aruba AirWave do a great job of monitoring and producing lots of alerts, how do you monitor the network from a perspective
WiFi Monitoring: Bugs
We’ve seen a lot of bugs over the years, which affect the end devices and ultimately the user experience.
A typical example, would be where a device roaming from one AP to the next fails to roam correctly. In the case of a WiFi phone, this typically results in a period of silence, which is pretty annoying for the users. With this particular bug, the phone was able to roam and connect, but the AP failed to send any of the end user traffic to the phone.
Taking this scenario, and understanding that this is a bug, the alerting on the network is unlikely to pick it up. While you’ll get lots of alarms for an AP failing, or a controller going offline, alerting on the state of the user connection is a different matter.
There’s a number of built in tools, which might help proceedings and some new ones which could too. Let’s take the existing tools first.