---
title: IPTel Solutions – Industries – Retail and Stores
description: Networking solutions for retail —IPTel delivers secure Wi‑Fi, LAN, and connectivity to support POS systems, customer experience, and multi-site operations
---

[![IPTellogo-byline-2020-dark-v2-pnd-optimised-500 (1)](https://iptel.com.au/hs-fs/hubfs/IPTellogo-byline-2020-dark-v2-pnd-optimised-500%20(1).png?width=200&height=59&name=IPTellogo-byline-2020-dark-v2-pnd-optimised-500%20(1).png "IPTellogo-byline-2020-dark-v2-pnd-optimised-500 (1)")](https://iptel.com.au?hsLang=en-au)

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   Education and Healthcare 
  
    - [Education and Campuses](https://iptel.com.au/industries/education?hsLang=en-au)
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    - [Aged Care](https://iptel.com.au/industries/aged-care?hsLang=en-au)

   Enterprise 
  
    - [Enterprise Networks](https://iptel.com.au/industries/enterprise?hsLang=en-au)

   Industrial 
  
    - [Mining and Camps](https://iptel.com.au/industries/mines?hsLang=en-au)
    - [Utilities](https://iptel.com.au/industries/utilities?hsLang=en-au)

   Retail & Warehousing 
  
    - [Retail](https://iptel.com.au/industries/retail-and-stores)
    - [Warehousing](https://iptel.com.au/industries/warehousing?hsLang=en-au)

   Entertainment 
  
    - [Stadiums](https://iptel.com.au/industries/stadiums?hsLang=en-au)
    - [Hospitality](https://iptel.com.au/hospitality-and-hotels?hsLang=en-au)
- [MSP](https://iptel.com.au/managed-services?hsLang=en-au)

   Meraki MSP 
  
    - [Meraki Access and Security](https://iptel.com.au/managed-services/meraki-access-and-security?hsLang=en-au)
    - [Meraki SD Wan](https://iptel.com.au/managed-services/meraki-sd-wan?hsLang=en-au)

   Cisco MSP 
  
    - [Cisco Secure Access](https://iptel.com.au/managed-services/cisco-secure-access?hsLang=en-au)
    - [Security Service Edge](https://iptel.com.au/manged-services/security-service-edge?hsLang=en-au)

   FSO MSP 
  
    - [Full Stack Observability](https://iptel.com.au/managed-services/full-stack-observability?hsLang=en-au)

   Meeting Rooms MSP 
  
    - [Meeting Rooms as a Service](https://iptel.com.au/managed-services/meeting-rooms-as-a-service?hsLang=en-au)
- [Blog](https://blog.iptel.com.au?hsLang=en-au)
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    - [Top Wi-Fi Secrets](https://iptel.com.au/top-8-wi-fi-secrets?hsLang=en-au)
    - [Cisco SDA Fabric](https://iptel.com.au/the-cios-guide-to-sda-fabric?hsLang=en-au)
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    - [Cloud AI Assessment](https://score.iptel.com.au/cloud-ai-assessment)
    - [Collaboration Assessment](https://score.iptel.com.au/collaboration-assessment)
    - [Network Assessment](https://score.iptel.com.au/network-assessment)
    - [Security Assessment](https://score.iptel.com.au/security-assessment)
    - [Splunk Assessment](https://score.iptel.com.au/splunk-assessment)

   Tools 
  
    - [Automating Meraki](https://www.automatingmeraki.com)
    - [MAC Address Converter](https://iptel.com.au/resources/mac-address-converter?hsLang=en-au)
    - [MSP Assessment Tool](https://score.iptel.com.au/cisco-managed-services)
    - [Thousand Eyes Option Tool](https://score.iptel.com.au/thousandeyes)

   Demos and Design 
  
    - [Request a Meraki Demo](https://iptel.com.au/free-meraki-demo?hsLang=en-au)
    - [FREE Meeting Room Design](https://iptel.com.au/schedule-meeting-room-design-session?hsLang=en-au)
    - [Catalyst Center Enablement](https://iptel.com.au/cisco-catalyst-center-enablement?hsLang=en-au)
- [About](https://iptel.com.au/about-us?hsLang=en-au)

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   News Stories 
  
    - [IPTel partners for monitoring for Meeting Rooms as a Service](https://www.commsbusiness.co.uk/content/news/highlight-partners-with-iptel-solutions)
    - [Webex Monitoring with Highlight](https://itbrief.co.uk/story/highlight-iptel-add-webex-monitoring-for-meeting-rooms)
    - [ITBrief with Meeting Room Monitoring](https://itbrief.com.au/story/highlight-iptel-add-webex-monitoring-for-meeting-rooms)
    - [Cisco Webex Meeting Rooms Monitoring](https://telconews.co.uk/story/highlight-iptel-add-webex-monitoring-for-meeting-rooms)
    - [IPTel adopts Highlight](https://itbrief.com.au/story/iptel-adopts-highlight-to-enhance-managed-services)
    - [Highlight MSP Upgrade](https://datacentre.solutions/news/71753/iptel-solutions-upgrade-with-highlights-service-platform)
    - [Cisco 360](https://www.crn.com.au/news/2026/networking/aussie-partners-react-cisco-360)
    - [DP World Transformation](https://www.cisco.com/site/us/en/about/case-studies-customer-stories/dp-world.html)
    - [Cisco Managed Services](https://www.arnnet.com.au/article/1251771/how-partners-can-take-a-leap-of-faith-with-managed-services.html)
    - [Project Delivery Excellence](https://channellife.com.au/story/cisco-honours-top-nz-partners-cisco-live)
    - [Great Place to Work](https://greatplacetowork.com.au/companies/iptel-solutions/)
    - [Wi-Fi Doesn't have to be Unreliable](https://www.techpartner.news/feature/iptel-wi-fi-doesnt-have-to-be-unreliable-494069)

   Buying from IPTel 
  
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    - [Managed Services](https://iptel.com.au/managed-services-enquiry?hsLang=en-au)

   Case Studies 
  
    - [DP World Video](https://iptel.com.au/hubfs/Case%20Studies/DP%20World_Case_Study.mp4?hsLang=en-au)
    - [DP World](https://blog.iptel.com.au/dp-world-case-study?hsLang=en-au)
    - [Backup Assure](https://blog.iptel.com.au/backup-assure-a-disaster-recovery-case-study?hsLang=en-au)
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##### Industries

# Retail and Stores

Retail, shopping centres and supermarkets are faced with high levels of competition and online shopping is eroding the experience of visiting a store.

To encourage shoppers to experience the physical stores and provide an enjoyable experience, retail is innovating to offer guest access, location services to help with wayfinding and locating the product the shopper is looking for.

![IPTel\_Industries\_ret](https://iptel.com.au/hubfs/IPTel_Industries_ret.png "IPTel_Industries_ret")

![MS-Slider-D3-Meraki-Access](https://iptel.com.au/hs-fs/hubfs/MS-Slider-D3-Meraki-Access.jpg?width=1074&height=1188&name=MS-Slider-D3-Meraki-Access.jpg)

[Learn More](https://blog.iptel.com.au/managed-services-d3-meraki-access?hsLang=en-au)

![MS-Slider-D4-Meraki-SD-WAN](https://iptel.com.au/hs-fs/hubfs/MS-Slider-D4-Meraki-SD-WAN.jpg?width=1074&height=1188&name=MS-Slider-D4-Meraki-SD-WAN.jpg)

[Learn more](https://blog.iptel.com.au/managed-services-d4-meraki-sd-wan?hsLang=en-au)

![MS-Slider-D5-Meraki-Security](https://iptel.com.au/hs-fs/hubfs/MS-Slider-D5-Meraki-Security.jpg?width=1074&height=1188&name=MS-Slider-D5-Meraki-Security.jpg)

[Learn More](https://blog.iptel.com.au/managed-services-d5-meraki-security?hsLang=en-au)

## Managed Services

We have a range of Cisco approved managed services, so can ensure we have the right services to meet your business needs. The following links provide more information on each service type:

## Retail and Store Requirements

Store and shopping centre operations fall into a number of camps. EFTPOS and bar code scanners for retailing and stock control and the most common staff centric networking requirements.

The back end network has to support security, cameras, data storage and of course the shopper experience.

In addition, retail has some regulatory requirements. Ensuring financial transactions and data are secure is one aspect, but the most basic requirements are ensuring security and cleanliness of the facility.

![Retail-Wi-Fi-2048x1365](https://iptel.com.au/hs-fs/hubfs/Retail-Wi-Fi-2048x1365.jpg?width=2000&height=1333&name=Retail-Wi-Fi-2048x1365.jpg "Retail-Wi-Fi-2048x1365")

### Shopper Experience

The shopper experience in retail is all about making life easier for the shopper and increasing the number and duration of their store visits.

Guest Wi-Fi provides the retailer with a number of connection points to the shopper – access to store directories, wayfinding and advertising of promotions.

Some limited tracking of connections is sometimes used to generically track repeat store visitors and can help the retailer determine if they are increasing foot traffic.

Retailers can be innovative how they use this connection to the shopper and ensure the connection made is one that ensures guest satisfaction, ease of finding items and reporting issues. This can elevate the experience of visiting a store or shopping centre.

### Supermarkets and Stores

Supermarkets have a couple of up front requirements – bar code scanners and communication devices. These are sometimes multifunction and are one and the same device.

The key thing is that the Wi-Fi is reliable to support these devices.

Supermarkets are innovating with new services, which include COVID safety. The ability to people count and determine when the maximum number of people allowed in a store has been met ensures compliance. Cisco DNA Spaces, coupled with Meraki cameras can provide augmented people counting.

Digital shopping carts, seamless checkout and other innovations mean that supermarkets and retail stores require good network installation.

Cloud based networking such as Cisco Meraki offers a seamless, easy to manage network installation.

![Retail-Wi-Fi-Options-2048x1534](https://iptel.com.au/hs-fs/hubfs/Retail-Wi-Fi-Options-2048x1534.jpg?width=2000&height=1498&name=Retail-Wi-Fi-Options-2048x1534.jpg "Retail-Wi-Fi-Options-2048x1534")

![Retail-Heatmap-2048x1365](https://iptel.com.au/hs-fs/hubfs/Retail-Heatmap-2048x1365.jpg?width=2000&height=1333&name=Retail-Heatmap-2048x1365.jpg "Retail-Heatmap-2048x1365")

### Analytics

Shopping centres need to know the amount of foot traffic around the centre. This is both for determining store rents, but also to design the best locations for signage and special offers.

Knowing the amount of foot traffic, coupled with linger times in locations allows for fine tuning of store and shopping centre layouts.

Cisco DNA Spaces can also be used for task management, so can offer more than just a static one-way information flow, but actually be used to trigger automatic workflows.

The use of DNA Spaces also allows for COVID applications to measure the density of people in a place and provide alerts if they are over capacity.

The work flow could be text messages, API calls or emails.

## Contact us today for a free quote

[Contact Us](https://iptel.com.au/contact-us?hsLang=en-au)

### Need Help with your Network Install?

If you’re looking for a partner to help you through the future of networking – or to help you work through the maze of how to upgrade your network, we're here to help.

Contacting us is easy:

![ManServIcon-1-1](https://iptel.com.au/hs-fs/hubfs/ManServIcon-1-1.png?width=70&height=70&name=ManServIcon-1-1.png "ManServIcon-1-1")

Drop us a line to   
[sales@iptel.com.au ](mailto:sales@iptel.com.au,)

![ManServIcon-2](https://iptel.com.au/hs-fs/hubfs/ManServIcon-2.png?width=70&height=70&name=ManServIcon-2.png "ManServIcon-2")

Send us a note via our   
[Contact Us](https://iptel.com.au/contact-us/?hsLang=en-au)page

![ManServIcon-3](https://iptel.com.au/hs-fs/hubfs/ManServIcon-3.png?width=70&height=70&name=ManServIcon-3.png "ManServIcon-3")

Call us on   
1300 048 733 

![ManServIcon-4](https://iptel.com.au/hs-fs/hubfs/ManServIcon-4.png?width=70&height=70&name=ManServIcon-4.png "ManServIcon-4")

If you’re ready for a quote, we have a [request a quote](https://info.iptel.com.au/request-a-quote?hsLang=en-au)form

We are experts in network design and especially [Wi-Fi design](https://blog.iptel.com.au/wifi-predictive-survey-wifi-heatmaps?hsLang=en-au)and remediation and [Cisco ISE](https://blog.iptel.com.au/why-cisco-ise?hsLang=en-au). If you're ready to take the plunge, we're ready to help you with [DNA Center](https://info.iptel.com.au/cisco-dna?hsLang=en-au) and [SDA](https://blog.iptel.com.au/what-is-sda-fabric?hsLang=en-au)too. 

*IPTel Solutions - Experts in Network Engineering Excellence*

![e-book-1](https://iptel.com.au/hubfs/e-book-1.png "e-book-1")

## Wi-Fi not working?

Free eBook download - Top 8 Wi-Fi Secrets

[Contact Us](https://iptel.com.au/contact/?hsLang=en-au)

![IP\_Tel\_log\_rev](https://iptel.com.au/hs-fs/hubfs/IP_Tel_log_rev.png?width=300&height=88&name=IP_Tel_log_rev.png "IP_Tel_log_rev")

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Sydney, New South Wales  
2000, Australia 

Phone: 1300 048 733  
Email: [sales@iptel.com.au](mailto:sales@iptel.com.au)

ABN: 95 118 836 534

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- [Other Resources](https://iptel.com.au/resources) 
    - [DP World Case Study Video](https://iptel.com.au/hubfs/Case%20Studies/DP%20World_Case_Study.mp4?hsLang=en-au)
    - [MAC Address Converter](https://iptel.com.au/resources/mac-address-converter/)
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---

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