--- title: "Wi-Fi Assurance Review: Fix Poor Wi-Fi | IPTel Solutions" description: Wi-Fi not working? IPTel's Wi-Fi Assurance Review finds the root causes with diagnostic surveys, client debugging and config review, in plain English. image: https://iptel.com.au/hubfs/Website%20Images/Banners/banner-heatmap.jpg --- [![IPTellogo-byline-2020-dark-v2-pnd-optimised-500 (1)](https://iptel.com.au/hs-fs/hubfs/IPTellogo-byline-2020-dark-v2-pnd-optimised-500%20(1).png?width=200&height=59&name=IPTellogo-byline-2020-dark-v2-pnd-optimised-500%20(1).png "IPTellogo-byline-2020-dark-v2-pnd-optimised-500 (1)")](https://iptel.com.au?hsLang=en-au) - [Home](https://iptel.com.au/?hsLang=en-au) - [Solutions](https://iptel.com.au/solutions?hsLang=en-au) Technologies - [Cisco Access Manager](https://iptel.com.au/technologies/cisco-access-manager?hsLang=en-au) - [Cisco Catalyst Center](https://iptel.com.au/technologies/cisco-catalyst-center?hsLang=en-au) - [Cisco Meraki](https://iptel.com.au/technologies/cisco-meraki?hsLang=en-au) - [Cisco SDA Fabric](https://iptel.com.au/technologies/cisco-sda-fabric?hsLang=en-au) - 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[Buying Panels](https://iptel.com.au/professional-supply-panels?hsLang=en-au) - [IPTel Store](https://store.iptel.com.au) - [Request a Quote](https://iptel.com.au/request-a-quote?hsLang=en-au) - [Managed Services](https://iptel.com.au/managed-services-enquiry?hsLang=en-au) Case Studies - [DP World Video](https://iptel.com.au/hubfs/Case%20Studies/DP%20World_Case_Study.mp4?hsLang=en-au) - [DP World](https://blog.iptel.com.au/dp-world-case-study?hsLang=en-au) - [Backup Assure](https://blog.iptel.com.au/backup-assure-a-disaster-recovery-case-study?hsLang=en-au) [Contact Us](https://iptel.com.au/contact-us?hsLang=en-au) [Blog](https://blog.iptel.com.au?hsLang=en-au) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ![Wi-Fi coverage heatmap on a laptop](https://iptel.com.au/hs-fs/hubfs/Website%20Images/Banners/banner-heatmap.jpg?width=1280&name=banner-heatmap.jpg) Services # Wi-Fi Assurance Review Services ## IPTel Wi-Fi Assurance Review: When Your Wi-Fi Lets You Down Wi-Fi problems are hard to pin down. Users say issues move around and change through the day, and hospitals and warehouses suffer most when phones drop out and scanners won't connect. Our in-house Wi-Fi Assurance Review looks at the full picture of your wireless environment and gives you plain-English findings. We've had 100% success across utilities, healthcare, industrial, logistics and warehousing customers. How We Diagnose ## Three Angles on Every Problem There's rarely only one root cause. We typically find six to eight, by comparing results from all three angles. ### Wi-Fi Diagnostic Survey An on-site survey measuring the current state of the RF. ### End-Client Debug We walk the site with a client device and debug its roaming events. ### Configuration Review Your network configuration checked against known best practice. ### Diagnostic Survey Report Detailed heatmaps across about six key Wi-Fi health metrics. ### Assurance Review Report A traffic-light summary across your wireless configuration, then a deep dive into each issue and how to fix it. ### Knowledge Transfer We explain what we find so your team understands the root causes. How IPTel Helps ## What Happens Next Is Your Choice There's no obligation to use us for remediation. Many customers use the findings to make their own fixes. ### Plan Sequenced changes with change control, rollback plans and an agreed view of risk and interruptions. ### Deploy Changes rolled out in order, out of hours where needed. ### Confirm User acceptance tests after each change confirm correct operation. ## Related - [Wi-Fi Surveys and Design →](https://iptel.com.au/services/wi-fi-surveys?hsLang=en-au) - [Enterprise Wi-Fi →](https://iptel.com.au/technologies/wi-fi?hsLang=en-au) - [Top 8 Secrets to Great Wi-Fi →](https://iptel.com.au/top-8-wi-fi-secrets?hsLang=en-au) - [Wi-Fi Troubleshooting Part 1: How to Review a Wi-Fi Installation →](https://blog.iptel.com.au/how-to-review-a-wifi-installation-part-1?hsLang=en-au) - [Wi-Fi Troubleshooting Part 2: Evidence for a Wi-Fi Review →](https://blog.iptel.com.au/how-to-gather-evidence-for-a-wifi-review-part-2?hsLang=en-au) - [SSID Overhead Calculator →](https://iptel.com.au/resources/ssid-overhead-calculator?hsLang=en-au) - [EIRP Calculator →](https://iptel.com.au/resources/eirp-calculator?hsLang=en-au) Free Tool ## How Many Wi-Fi Access Points Do You Need? Get an instant estimate of access points, PoE switch ports and power for each floor or area, based on the same Wi-Fi grades our engineers design to. Then get your full Wi-Fi AP estimate report free by email. [Try the Free Estimator →](https://iptel.com.au/resources/wifi-access-point-estimator?utm_source=website&utm_medium=promo-box&utm_campaign=ap-estimator&utm_content=wi-fi-assurance-review&hsLang=en-au) [![Preview of the free IPTel Wi-Fi AP estimate report](https://iptel.com.au/hs-fs/hubfs/Website%20Images/report-preview-stack.png?width=260&height=219&name=report-preview-stack.png)](https://iptel.com.au/resources/wifi-access-point-estimator?utm_source=website&utm_medium=promo-box&utm_campaign=ap-estimator&utm_content=wi-fi-assurance-review&hsLang=en-au) × How Many Wi-Fi Access Points Do You Need? Get an instant estimate for your site, plus a free Wi-Fi AP estimate report by email. [Try the Free Estimator →](https://iptel.com.au/resources/wifi-access-point-estimator?utm_source=website&utm_medium=slide-in&utm_campaign=ap-estimator&utm_content=wi-fi-assurance-review&hsLang=en-au) ##### From the Blog ## Wi-Fi Assurance Reviews Insights From the IPTel Blog Guides, explainers and case studies from IPTel's engineers. [![Wi-Fi Assurance Review](https://iptel.com.au/hs-fs/hubfs/Blogs/Assurance%20Review/Wi-Fi%20Assurance%20Review%20(Instagram)-thumb.jpg?width=760&height=380&name=Wi-Fi%20Assurance%20Review%20(Instagram)-thumb.jpg)IPTel BlogWi-Fi Assurance ReviewIf you're at the end of your tether with poor performing Wi-Fi, we have the solution for you - our fault…](https://blog.iptel.com.au/wifi-assurance-review?hsLang=en-au) [![Wi-Fi Troubleshooting Part 1: How to Review a Wi-Fi Installation](https://iptel.com.au/hs-fs/hubfs/Blogs/How%20to%20Gather%20Evidence%20for%20a%20Wi-Fi%20Review/Wi-Fi%20Troubleshooting%20Part%201%20(Instagram%20Post)-thumb.jpg?width=760&height=380&name=Wi-Fi%20Troubleshooting%20Part%201%20(Instagram%20Post)-thumb.jpg)IPTel BlogWi-Fi Troubleshooting Part 1: How to Review a Wi-Fi InstallationWi-Fi troubleshooting can be complex, IPTel Solutions have developed a method to review Wi-Fi networks…](https://blog.iptel.com.au/how-to-review-a-wifi-installation-part-1?hsLang=en-au) [![Wi-Fi Troubleshooting Part 2: Evidence for a Wi-Fi Review](https://iptel.com.au/hs-fs/hubfs/Blogs/How%20to%20Gather%20Evidence%20for%20a%20Wi-Fi%20Review/Wi-Fi%20Troubleshooting%20Part%202%20(Instagram%20Post)-thumb.jpg?width=760&height=380&name=Wi-Fi%20Troubleshooting%20Part%202%20(Instagram%20Post)-thumb.jpg)IPTel BlogWi-Fi Troubleshooting Part 2: Evidence for a Wi-Fi ReviewGathering the evidence to fix a problem Wi-Fi network.](https://blog.iptel.com.au/how-to-gather-evidence-for-a-wifi-review-part-2?hsLang=en-au) [![Wi-Fi Phone Dropouts](https://iptel.com.au/hs-fs/hubfs/Blogs/Wi-Fi%20Phone%20Dropouts/Wi-Fi%20Phone%20Roaming%20Instagram.jpg?width=760&height=380&name=Wi-Fi%20Phone%20Roaming%20Instagram.jpg)IPTel BlogWi-Fi Phone DropoutsWi-Fi phone dropouts are tricky to fault find and expensive and irritating for end users.](https://blog.iptel.com.au/wifi-phone-dropouts?hsLang=en-au) [![RF Tuning](https://iptel.com.au/hs-fs/hubfs/Blogs/RF%20Tuning/RF%20Tuning%20(Instagram%20Post)-thumb.jpg?width=760&height=380&name=RF%20Tuning%20(Instagram%20Post)-thumb.jpg)IPTel BlogRF TuningIPTel Solutions ensures optimal Wi-Fi network performance through RF power tuning and channel management.](https://blog.iptel.com.au/rf-tuning?hsLang=en-au) [![Wi-Fi Channel Power: Not All Channels Are the Same](https://iptel.com.au/hs-fs/hubfs/Blogs/Wi-Fi%20Channel%20Power/Not%20All%20Channels%20are%20the%20Same%20(Instagram)-thumb.jpg?width=760&height=380&name=Not%20All%20Channels%20are%20the%20Same%20(Instagram)-thumb.jpg)IPTel BlogWi-Fi Channel Power: Not All Channels Are the SameWhen designing a new wireless network, Wi-Fi Channel Power is often overlooked or misunderstood.](https://blog.iptel.com.au/wi-fi-channel-power?hsLang=en-au) [See all posts on the IPTel Blog →](https://blog.iptel.com.au?hsLang=en-au) ## Scope Your Wi-Fi Assurance Review Send us floor plans of the affected areas and access to your wireless configuration, and we'll scope the review. [Contact Us](https://iptel.com.au/contact-us?hsLang=en-au) [Request a Quote](https://iptel.com.au/request-a-quote?hsLang=en-au) [![IPTel Solutions](https://iptel.com.au/hs-fs/hubfs/IP_Tel_log_rev.png?width=300&height=88&name=IP_Tel_log_rev.png)](https://iptel.com.au/?hsLang=en-au) Cisco Preferred Partner ![Cisco Partner: Cisco Preferred Cloud and AI Infrastructure, Collaboration, Networking, Services and Security Partner; Splunk Partner](https://iptel.com.au/hs-fs/hubfs/Website%20Images/Partner/cisco-partner-badge-light.png?width=291&height=96&name=cisco-partner-badge-light.png) [4/7 Camford Street Milton, Queensland 4064, Australia](https://www.google.com/maps/search/?api=1&query=4%2F7+Camford+Street+Milton%2C+Queensland+4064%2C+Australia) [Level 27, 101 Collins Street Melbourne, Victoria 3000, Australia](https://www.google.com/maps/search/?api=1&query=Level+27%2C+101+Collins+Street+Melbourne%2C+Victoria+3000%2C+Australia) [Level 57, 25 Martin Place Sydney, New South Wales 2000, Australia](https://www.google.com/maps/search/?api=1&query=Level+57%2C+25+Martin+Place+Sydney%2C+New+South+Wales+2000%2C+Australia) Phone: [1300 048 733](tel:1300048733) Email: [sales@iptel.com.au](mailto:sales@iptel.com.au) ABN: 95 118 836 534 - [Home](https://iptel.com.au/) - [Solutions](https://iptel.com.au/solutions) - [Industries](https://iptel.com.au/industries) - [Managed Services](https://iptel.com.au/managed-services) - [About](https://iptel.com.au/about-us/) - [Contact Us](https://iptel.com.au/contact-us) - [Careers](https://careers.iptel.com.au) - [Privacy Policy](https://iptel.com.au/privacy-policy) - [Professional Supply Panels](https://iptel.com.au/professional-supply-panels) - [Blog](https://blog.iptel.com.au) - [Free Assessments](https://iptel.com.au/resources) - [Collab Assessment Tool](https://score.iptel.com.au/collaboration-assessment) - [Cloud & AI Assessment](https://score.iptel.com.au/cloud-ai-assessment) - [Network Assessment Tool](https://score.iptel.com.au/network-assessment) - [Security Assessment Tool](https://score.iptel.com.au/security-assessment) - [Managed Services Assessment](https://score.iptel.com.au/managed-network-services) - [ASD Essentials Assessment](https://score.iptel.com.au/asd-essentials-network-assessment) - [Free Downloads](https://iptel.com.au/resources) - [CIOs Guide to SDA Fabric](https://iptel.com.au/the-cios-guide-to-sda-fabric) - [Top 8 Secrets to Great Wi-Fi](https://iptel.com.au/top-8-wi-fi-secrets) - [Other Resources](https://iptel.com.au/resources) - [DP World Case Study Video](https://iptel.com.au/hubfs/Case%20Studies/DP%20World_Case_Study.mp4?hsLang=en-au) - [MAC Address Converter](https://iptel.com.au/resources/mac-address-converter/) - [EIRP Calculator](https://iptel.com.au/resources/eirp-calculator) - [SSID Overhead Calculator](https://iptel.com.au/resources/ssid-overhead-calculator) - [Quotes](https://iptel.com.au/request-a-quote) - [Store](https://store.iptel.com.au) - [Contact Us](https://iptel.com.au/contact-us) - [Free Tools](https://iptel.com.au/resources/wifi-access-point-estimator) - [Wi-Fi Access Point Estimator](https://iptel.com.au/resources/wifi-access-point-estimator) © Copyright 2026  |  IPTel Solutions  |  All rights reserved - [LinkedIn](https://www.linkedin.com/company/2360148) - [Facebook](https://www.facebook.com/1757095901184444) - [Instagram](https://www.instagram.com/iptel_solutions) - [X](https://twitter.com/IptelSolutions) ```json { "@context" : "https://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://iptel.com.au/", "name" : "Home", "position" : 1 }, { "@type" : "ListItem", "item" : "https://iptel.com.au/services/wi-fi-assurance-review", "name" : "Wi-Fi Assurance Review: Fix Poor Wi-Fi", "position" : 2 } ] } ``` ```json { "@context" : "https://schema.org", "@type" : "Service", "areaServed" : { "@type" : "Country", "name" : "Australia" }, "description" : "Wi-Fi not working? 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