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Managed Services

Managed Cisco Campus Access

Catalyst switching and wireless, managed through Cisco Catalyst Center.

Managed Service

Your Catalyst Campus, Managed Through Catalyst Center

Cisco Campus Access is our managed service for your Catalyst-based wired and wireless campus. It covers Catalyst 9000 switches, access points and wireless LAN controllers, and the Catalyst Center platform that manages them.

We can manage Catalyst Center on your premises, as a standalone, clustered or disaster-recovery deployment, or host it for you so there's no upfront server investment.

What We Manage

What's Covered

Catalyst Center Management

On-premises or IPTel-hosted Catalyst Center, with streaming telemetry and 24-hour health views.

Software Image Management

Golden images maintained across your devices, plus patch and SMU lifecycle management.

Management Network Protection

Hardening that protects Catalyst Center and the management network from intrusion.

Assurance and Compliance

Device 360, Client 360, Network Health Insights and compliance reporting.

Automation

Zero-touch provisioning, Plug and Play onboarding and LAN Automation for day-N changes.

SD-Access Fabric

Zero-trust segmentation with Cisco ISE, Security Group Tags and fabric audit reporting.

Included Technology

Management platform
Cisco Catalyst Center appliances
Switching
Catalyst 9000 switches
Wireless
Catalyst 9000 access points and wireless LAN controllers
Subscriptions
Cisco Networking Subscription, Cisco DNA software

Service Tiers

How the Service Grows With You

You choose one service tier for your whole engagement, and each tier includes everything in the one before it. Here's how this service builds as you step up.

Business hours

Essential

Catalyst Center management with Assurance Essentials, streaming telemetry, software image management, health dashboards and management network protection.

Extended business hours

Advanced

Adds Assurance Advantage, compliance reporting, 360 insights, application policy, Encrypted Traffic Analytics, Cisco Spaces integration and automation.

24x7x365

Critical

Adds management of your SD-Access fabric for zero-trust segmentation, together with our Cisco ISE managed service.

Why IPTel

Managed by Cisco Specialists

Audited Cisco Powered Provider

Cisco independently audits our tools, processes, engineering practice and customer outcomes every year. Our delivery model is verified, not self-declared.

Co-Managed, Fully Transparent

You keep full administrative access to your environment for the life of the agreement. Both teams work from the same operational picture.

Real-Time Visibility

Highlight gives you a live dashboard of device health, performance and open incidents, and our customer portal shows every ticket, change and report.

Talk to Us About Managed Services

Tell us about your environment and we'll recommend the right tier and scope for your team.