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Managed Services
Managed Security Service Edge
Cisco Umbrella, Secure Access and Secure Connect, managed from DNS security to zero trust.
Managed Service
Cloud-Delivered Security, Managed for You
Security Service Edge is our managed service for your cloud-delivered security stack. It covers Cisco Umbrella, Cisco Secure Access, Cisco Secure Connect and Cisco Secure Client, and how they integrate with your endpoints, identity platform and network.
Whether you run a Meraki estate with Secure Connect or a mixed environment with Secure Access, we deploy, tune and run the policies that keep your users and data protected wherever they work.
What We Manage
What's Covered
Secure Client Deployment
Cisco Secure Client rolled out through your MDM platform, or manually where that suits.
DNS-Layer Security
Blocking malware, phishing and botnet domains, plus application discovery and category filtering.
Policy Management
Access control, data protection and incident response policies, with real-time log monitoring.
Cloud Firewall and Web Gateway
Firewall as a service, URL and content filtering, file type controls and block pages.
Zero Trust Access
MFA and SSO, device posture, least-privilege access and continuous anomaly monitoring.
VPN and DLP
Cloud VPN gateways for remote access and data loss prevention on data transfers.
Included Technology
- DNS-layer security
- Cisco Umbrella DNS Essentials and Advantage
- Secure Internet Gateway
- Cisco Umbrella SIG Essentials and Advantage
- SSE for Meraki
- Cisco Secure Connect Foundation and Complete
- SSE for any network
- Cisco Secure Access SIA and SPA
- Endpoint
- Cisco Secure Client
Service Tiers
How the Service Grows With You
You choose one service tier for your whole engagement, and each tier includes everything in the one before it. Here's how this service builds as you step up.
Business hours
Essential
Secure Client deployment, access control and data protection policy, real-time event monitoring and Umbrella DNS protection.
Extended business hours
Advanced
Adds the cloud firewall (firewall as a service) and secure web gateway with content, URL and file type controls.
24x7x365
Critical
Adds zero trust access, VPN as a service, continuous monitoring and analytics, and data loss prevention.
Why IPTel
Managed by Cisco Specialists
Audited Cisco Powered Provider
Cisco independently audits our tools, processes, engineering practice and customer outcomes every year. Our delivery model is verified, not self-declared.
Co-Managed, Fully Transparent
You keep full administrative access to your environment for the life of the agreement. Both teams work from the same operational picture.
Real-Time Visibility
Highlight gives you a live dashboard of device health, performance and open incidents, and our customer portal shows every ticket, change and report.
Talk to Us About Managed Services
Tell us about your environment and we'll recommend the right tier and scope. Or build the business case yourself: our free 10-minute assessment gives you a recommended service tier and the value at stake for your network.