Managed Service

Secure, Resilient Branch Connectivity on Meraki MX

Meraki Security and SD-WAN is our managed service for Cisco Meraki MX appliances running multi-WAN, full SD-WAN or virtual MX. It covers next-generation firewall services, SD-WAN orchestration, content filtering, threat protection and remote access.

Single-WAN MX appliances used purely for access are covered by our Meraki Access service.

What We Manage

What's Covered

Next-Generation Firewall

Event log retention, service dashboards and reporting on attacks, alerts, traffic and VPN tunnels.

AutoVPN and SD-WAN

Primary and secondary paths, failover, hub-and-spoke AutoVPN and subnet advertisement.

Intelligent Path Control

Policy-based routing and dynamic path selection on jitter, delay, loss and bandwidth.

Hybrid WAN

Per-application path control across MPLS, direct internet and 4G LTE links.

Security Triage

Meraki security events raised in our service desk, triaged and remediated by our engineers.

Threat Protection

Layer 7 firewall, content filtering, IDS/IPS, malware protection and VPN to AWS, Azure and GCP.

Included Technology

Security appliance: Cisco Meraki MX with SD-WAN
Virtual appliance: Cisco Meraki vMX
Licences: Meraki Advanced Security and SD-WAN Plus

Service Tiers

How the Service Grows With You

You choose one service tier for your whole engagement, and each tier includes everything in the one before it. Here's how this service builds as you step up.

Business hours

Essential

Next-generation firewall management, base SD-WAN and AutoVPN, site-to-site VPNs, event log retention and a service dashboard.

Extended business hours

Advanced

Adds security incident triage and response, orchestration at scale, intelligent path control, hybrid WAN and SD-WAN analytics.

24x7x365

Critical

Adds Layer 7 firewall as a service, content filtering, VPN as a service, advanced threat protection and application visibility.

Why IPTel

Managed by Cisco Specialists

Audited Cisco Powered Provider

Cisco independently audits our tools, processes, engineering practice and customer outcomes every year. Our delivery model is verified, not self-declared.

Co-Managed, Fully Transparent

You keep full administrative access to your environment for the life of the agreement. Both teams work from the same operational picture.

Real-Time Visibility

Highlight gives you a live dashboard of device health, performance and open incidents, and our customer portal shows every ticket, change and report.

Other Managed Services

Talk to Us About Managed Services

Tell us about your environment and we'll recommend the right tier and scope. Or build the business case yourself: our free 10-minute assessment gives you a recommended service tier and the value at stake for your network.

Make an Enquiry Build Your Business Case

Managed Meraki Security and SD-WAN