Meraki Access and Security

If you have a Meraki deployment, this offering will be a great fit to support your environment as part of our Managed Services offering: Meraki Access and Security.

At IPTel we have a long history of working with customers to deliver enterprise grade networks and resolve the most complex of customer issues.

Our Managed Services will deliver you with a streamlined offering to manage your infrastructure which allows you to get above the business-as-usual, and instead focus on growth and strategic initiatives. Wi-Fi in particular is one of those services that can cause a lot of pain: we are experts in support and delivery.

Our Meraki Access and Security Managed Service is centred around bringing the Secure Networking capabilities within Meraki to our customers and assisting them in the management and roll out of these measures.

We are all about helping our customers becoming more secure and assist them on the journey to continually refine those principles over time to ensure they are protected from evolving cyber security threats. 

Just one way in which we provide differentiation in our managed services. The benefit for you? A Managed Service brings benefits for your Enterprise Network environment, with unparalleled visibility across your network, we can bring insights, proactive diagnostics, action and remediation across the network.

Universal Managed Services Inclusions

The service includes the standard items you think it should - this is the eyes and ears on your network for us to tell when issues exist.

Knowing the baseline allows us to determine when there’s been a departure from that baseline, so the management and monitoring is more sophisticated than just raising threshold-based alarms (especially in relation to AI-OPS, which is included in our Gold Service). Incident, Change & Problem management are included, as standard inclusions, meaning we not only manage the environment, but support you through any issues and incidents which occur.

The following are the general inclusions for all our managed services: 

• System Management: Management of your environment, including
• Customer Service Portal: Access to your own dedicated portal for raising tickets and seeing how your network is performing
• Licence Managment: Management of your licences, ensuring these are current and sufficient
• Inventory Reporting: Reporting on your managed assets 
• Regular Reports: Automated and regular reports, to provide insight into your network environment

Managed Services - Meraki Access and Security

If you’re interested to know more, please complete our managed services request form.

Managed Services mean a lot of things to different people. As you can see from this blog, we have built our Managed Service around delivering what’s most important for our customers - peace of mind that your network is being looked after.

The managed services proposal allows us to build a service that’s right for you. To enable this, we have a range of options in specifying your service. This includes not only Meraki Access and Security, but also Meraki SD-WAN and Cisco Secure Access.

Across these services, we cover your complete Meraki environment, as well as a comprehensive support offering for your Cisco environment.