Services

When Your Wi-Fi Lets You Down

Wi-Fi problems are hard to pin down. Users say issues move around and change through the day, and hospitals and warehouses suffer most when phones drop out and scanners won't connect.

Our in-house Wi-Fi Assurance Review looks at the full picture of your wireless environment and gives you plain-English findings. We've had 100% success across utilities, healthcare, industrial, logistics and warehousing customers.

How We Diagnose

Three Angles on Every Problem

There's rarely only one root cause. We typically find six to eight, by comparing results from all three angles.

Wi-Fi Diagnostic Survey

An on-site survey measuring the current state of the RF.

End-Client Debug

We walk the site with a client device and debug its roaming events.

Configuration Review

Your network configuration checked against known best practice.

Diagnostic Survey Report

Detailed heatmaps across about six key Wi-Fi health metrics.

Assurance Review Report

A traffic-light summary across your wireless configuration, then a deep dive into each issue and how to fix it.

Knowledge Transfer

We explain what we find so your team understands the root causes.

How IPTel Helps

What Happens Next Is Your Choice

There's no obligation to use us for remediation. Many customers use the findings to make their own fixes.

Plan

Sequenced changes with change control, rollback plans and an agreed view of risk and interruptions.

Deploy

Changes rolled out in order, out of hours where needed.

Confirm

User acceptance tests after each change confirm correct operation.

Wi-Fi Assurance Review