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Managed Services

Managed Cisco ISE

Network access control, managed by the engineers who design ISE deployments.

Managed Service

Identity-Based Access Control That Stays Current

Cisco ISE is our managed service for your Identity Services Engine deployment. We look after network access control, authentication, authorisation and accounting, posture, profiling and integration with Cisco SD-Access and TrustSec.

ISE sits at the heart of a secure network, so we keep its policies, certificates and software current, and tune it as your devices and users change.

What We Manage

What's Covered

RADIUS and TACACS+

Network access and device administration policy sets, conditions and authorisation profiles.

802.1X Authentication

Wired and wireless 802.1X, certificate-based authentication and EAP method selection.

Identity and PKI

Active Directory and LDAP integration, ISE certificates and SCEP/EST with your PKI.

Profiling and Posture

Endpoint profiling and posture checks for patching, antivirus and disk encryption.

BYOD and Guest

BYOD onboarding with certificate enrolment, sponsor portals, self-registration and hotspots.

TrustSec and Threat Response

Security Group Tags, SD-Access segmentation, pxGrid and automated quarantine.

Included Technology

Policy Service Nodes
Cisco ISE PSN appliances or VMs
Policy Administration Nodes
Cisco ISE PAN appliances or VMs
Monitoring Nodes
Cisco ISE MnT appliances or VMs
Licences
Cisco ISE Essentials, Advantage and Premier

Service Tiers

How the Service Grows With You

You choose one service tier for your whole engagement, and each tier includes everything in the one before it. Here's how this service builds as you step up.

Business hours

Essential

RADIUS and TACACS+ policy, authentication and authorisation lifecycle, AD and LDAP integration, certificates and ISE patching.

Extended business hours

Advanced

Adds endpoint profiling, posture assessment, BYOD and guest portals, pxGrid integration and MAC authentication bypass at scale.

24x7x365

Critical

Adds TrustSec and SGT policy, SD-Access fabric authentication, Secure Network Analytics integration and threat-centric quarantine.

Why IPTel

Managed by Cisco Specialists

Audited Cisco Powered Provider

Cisco independently audits our tools, processes, engineering practice and customer outcomes every year. Our delivery model is verified, not self-declared.

Co-Managed, Fully Transparent

You keep full administrative access to your environment for the life of the agreement. Both teams work from the same operational picture.

Real-Time Visibility

Highlight gives you a live dashboard of device health, performance and open incidents, and our customer portal shows every ticket, change and report.

Talk to Us About Managed Services

Tell us about your environment and we'll recommend the right tier and scope for your team.