Industries

IPTel Solutions are experts in designing and implementing best in breed enterprise networking. If you rely on a mission critical network, you need a company that puts engineering at the heart of what it delivers.

More than a technical outcome, we provide a partnership with our customers to provide strategic services and advice.

IPTel provides a range of Solutions from Wired and Wireless Networks to Security and Authentication to Real Time Location Services. Check out our Solutions and find what you’re looking for!

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Networking
Engineering

Excellence.

Managed Services

At IPTel Solutions, we are an approved Cisco Powered Managed Services provider, which means that we have been audited to demonstrate we meet all the criteria to deliver managed services specifically for Cisco and Meraki networks.

LAN Switching

The wired network is the foundation of any network and needs to offer resilience, ease of management and high up times.

Case Study:
DP World

DP World is one of the largest logistics companies in the World.

Education and Campuses

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Education Network Requirements

For schools, ease of use is a major concern. Typically there is not a team of ICT staff onsite and the school has to support an increasing workload of ICT requirements. Simplicity in delivery, support and security are of major importance.

Universities and campuses often want internal and external Wi-Fi coverage: students want the freedom to study in outside settings and study pods are increasingly common in the University Campus setting.

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Enterprise

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Enterprise Requirements

Enterprise networking customers need a network to support their business. Key requirements are flexibility, resilience, cost effectiveness and manageability. Wi-Fi is a big component of the enterprise network with reliable wireless is now critically important – coupled with identify services and BYOD / Guest access to allow for staff to bring their own devices and work from different office locations.

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Mining and Mining Camps

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Mining and Mining Camps: Network Overview

Mines need wide area communications, which include mesh and over wireless technologies. The industrial and processing complexes have a lot of switching requirements, often connecting to process control equipment and require low latency connections.

Mining camp networks are based around delivering services to the mine workers – this is typically television and video services, internet and voice telephony. The key component in a mine camp is “Netflix-Grade” Wi-Fi.

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Retail and Stores

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Retail and Store Requirements

Store and shopping centre operations fall into a number of camps. EFTPOS and bar code scanners for retailing and stock control and the most common staff centric networking requirements.

The back end network has to support security, cameras, data storage and of course the shopper experience.

In addition, retail has some regulatory requirements. Ensuring financial transactions and data are secure is one aspect, but the most basic requirements are ensuring security and cleanliness of the facility.

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Healthcare and clinical

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Healthcare and clinical demands the highest in network delivery.

High network up time is a given, but network security, segregation of traffic and appropriate QoS treatment of differing levels of network traffic are all important.

Hospital networks need to support many services and equipment types, be well documented, well managed and maintained. A good outcome for clinical networks is minimum intervention – the network should be stable, centrally controlled and offer full 802.1X services to control which clients and users can connect.

Security and AAA

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Hospitality and Hotels have some diverse network requirements.

Whether a convention centre, hotel, entertainment centre or theatre, there is one central requirement: ensure guest satisfaction.

Behind the scenes hospitality and hotels have to support operations. Systems can be diverse from checking in guests, issuing tickets to a show, through to top end AV systems in a convention centre. A multi function network to support front and back of house operations is required.

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Stadiums and Venues

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Stadiums and venues require specific network designs.

Wi-Fi is predominant and typically the stadiums and venues alike require a high density Wi-Fi design to support large numbers of guests.

Stadiums and Venues have front and back of house requirement. Front of house is all about the guest experience – this typically includes Wi-Fi, but could also mean wayfinding and in-seat ordering via applications.

Back of house means everything it takes to run the site – from EFTPOS, staff communication, security and Audio Visual.

Warehousing

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Modern Warehouses need Networking

Warehouses need good Wi-Fi. Increasingly warehouses must have the best quality in Wi-Fi – there’s a range of devices that are in use from Wi-Fi phones, stock pick applications, bar code scanners and location tracking technologies.

Networks in warehouses have to be robust. Industrial switching and wireless ensure that warehouses can offer the highest uptimes, with equipment specially designed for the environment to offer longevity and reliability.

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Case Study:
DP World

DP World is one of the largest logistics companies in the World.

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Cisco Powered:

A Brand you Can Trust

Cisco Powered means simply that you don’t have to worry about the technical delivery of the service – we have been independently audited and meet all the requirements laid down by Cisco to offer a managed service offering for Cisco and Meraki Customers.

We have a range of Cisco approved managed services, so can ensure we have the right services to meet your business needs. The following links provide more information on each service type:

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Why buy Managed Services from IPTel?

There is a lot of choice for customers in the managed services arena. Customers buy from us because they know and trust what we do. We are well known for our expertise in Wi-Fi, as well as a range of other complex technologies, so we aim to bring the best of what we do to your business.

Our managed service has a range of inclusions such as:

  • Licence Management: Active management of your licences to ensure compliance and no interruption to service
  • Customer Portal: Your one-stop shop to understand your service status and review any support tickets
  • Includes MACs: Minor Moves, Adds and Changes are included
  • Proactive Monitoring: Management of issues before they become a major problem

Our aim is to deliver a much richer experience than just responding to an alarm. Our services are built to deliver an enterprise-grade managed service for multi-site, large enterprise. Our services offer:

  • Managed Services can offer proactive and automated support
  • Artificial Intelligence is used to help spot issues before they become a major problem
  • ITIL compliant ticketing and support system
  • In house pro-active issue escalation
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Ready to find out More?

If you’d like to find out more, we have a great blog, where you can read in more detail on the offering. If you’re ready to book a session with us to work with you and identify your needs.

Below are a couple

Managed Services FAQ – Part 1

Managed Services FAQ – Part 2

We have an online booking form, where you can drop us a line:

IPTel Solutions Online Managed Services Request Form

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4/7 Camford Street
Milton, Queensland
4064, Australia

Level 27, 101 Collins Street
Melbourne, Victoria
3000, Australia

Phone: 1300 048 733
Email: sales@iptel.com.au

ABN: 95 118 836 534