--- title: Managed Meeting Rooms as a Service | Cisco Webex | IPTel description: "Meeting Rooms as a Service from IPTel: Cisco Webex rooms designed, deployed and monitored for government, universities, hospitals and mining." image: https://iptel.com.au/hubfs/Website%20Images/Banners/banner-meetingroom.jpg --- [![IPTellogo-byline-2020-dark-v2-pnd-optimised-500 (1)](https://iptel.com.au/hs-fs/hubfs/IPTellogo-byline-2020-dark-v2-pnd-optimised-500%20(1).png?width=200&height=59&name=IPTellogo-byline-2020-dark-v2-pnd-optimised-500%20(1).png "IPTellogo-byline-2020-dark-v2-pnd-optimised-500 (1)")](https://iptel.com.au?hsLang=en-au) - [Home](https://iptel.com.au/?hsLang=en-au) - [Solutions](https://iptel.com.au/solutions?hsLang=en-au) Technologies - [Cisco Access Manager](https://iptel.com.au/technologies/cisco-access-manager?hsLang=en-au) - [Cisco Catalyst Center](https://iptel.com.au/technologies/cisco-catalyst-center?hsLang=en-au) - [Cisco Meraki](https://iptel.com.au/technologies/cisco-meraki?hsLang=en-au) - 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Managed Services # Managed Meeting Rooms Cisco Webex meeting rooms designed, deployed and looked after for you. Managed Service ## Meeting Rooms That Just Work Meeting Rooms is our managed service for your Cisco Webex room devices and the Webex Control Hub that runs them. We cover the full lifecycle: room design, deployment, monitoring, firmware and refresh, and integration with your calendar and meeting platforms. Every room is designed with the Cisco Room Designer Toolkit, so cameras, screens and microphones suit the space before anything is installed. What We Manage ## What's Covered ### Room Design Room layout, camera placement, screen size and quantity, and microphone placement. ### Onboarding and Activation Requirements, licensing, device registration, Control Hub enrolment, testing and handover. ### Proactive Monitoring Device health, firmware compliance and utilisation through Control Hub and Highlight. ### Reporting and Insights Utilisation, uptime, meeting quality and return on investment in the customer portal. ### Any Meeting Platform Join Webex, Microsoft Teams, Google Meet, Zoom and SIP meetings from the same room. ### Room Booking Exchange, Teams, Google Workspace and Cisco scheduling panel integration. ## Included Technology Room hardware Cisco Webex Room series, Webex Board and Webex Desk Control plane Cisco Webex Control Hub Monitoring IPTel Highlight integration Licences Webex device licences and meeting entitlements Service Tiers ## How the Service Grows With You You choose one service tier for your whole engagement, and each tier includes everything in the one before it. Here's how this service builds as you step up. Business hours ### Essential Room design, onboarding and activation, proactive monitoring, reporting, incident management and scheduled firmware and lifecycle management. Extended business hours ### Advanced Adds interoperability with Microsoft Teams, Google Meet and Zoom, and room booking integrated with your calendar platform. 24x7x365 ### Critical Adds coordinated on-site support for major issues, including component replacement, through our Smart Hands partner network. Why IPTel ## Managed by Cisco Specialists ### Audited Cisco Powered Provider Cisco independently audits our tools, processes, engineering practice and customer outcomes every year. Our delivery model is verified, not self-declared. ### Co-Managed, Fully Transparent You keep full administrative access to your environment for the life of the agreement. Both teams work from the same operational picture. ### Real-Time Visibility Highlight gives you a live dashboard of device health, performance and open incidents, and our customer portal shows every ticket, change and report. ## Meeting Rooms as a Service: FAQs What Is Meeting Rooms as a Service? Meeting Rooms as a Service is a managed service where IPTel designs, deploys, monitors and supports your video meeting rooms for a predictable monthly cost. We look after the room hardware, Webex Control Hub, updates and fault resolution so your rooms are ready when people walk in. Do You Manage Meeting Rooms for Government Agencies? Yes. We design and manage Cisco Webex rooms for government teams that need reliable, consistent rooms across many offices, with reporting on room use and health to support budget and refresh decisions. Can You Manage Lecture Theatres and Meeting Rooms for Universities? Yes. Universities often run hundreds of rooms across several campuses. We standardise room designs, monitor every room centrally and fix issues before the next class or meeting, often remotely. Do You Support Meeting Rooms in Hospitals? Yes. Hospitals use video rooms for multidisciplinary meetings, telehealth and training. We manage rooms around clinical schedules and work with hospital IT on network, security and change windows. Can You Manage Meeting Rooms at Mining and Remote Sites? Yes. Remote sites rely on video to connect with head office, and onsite IT is often limited. Central monitoring lets us spot and fix most faults remotely, and we plan for the bandwidth available at each site. Can Cisco Webex Rooms Join Microsoft Teams and Zoom Meetings? Yes. Webex room devices can join Microsoft Teams and Zoom meetings, so staff can use the same room whichever platform the meeting is on. 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